Overall, I was unimpressed with my stay here. I won't be staying here again without some major organizational rework. And that's the thing. The facility is fantastic. The location is amazing. It's the people that are sinking this place. No one seems to care.
These are views of Little Traverse Bay from our room's balcony. Very nice rooms. We had a 4th floor suite. Full kitchen, fireplace, washer/dryer. Like an apartment. Nice
Additionally, the wifi was useless. If I had needed to work from my laptop, I would have needed to hotspot my phone to get anything done. I could barely get the New York Times homepage to load...
Also, no continental breakfast. That wouldn't have been a problem if the breakfast place across the street was any good...
Nice place. Don't know why everybody parks on the wrong side of the dang Street though. Super frustrating
Bad: Where to start? We were given the run-around while trying to book the room for a cousin's wedding. And when then, after getting the reservation in writing, it was still screwed up. It took weeks (literal weeks) to get the correct booking. We had booked both rooms of a suite. We were only told of the one room on arrival, so we made it work (weird layout, it could have been mistaken for a suite, and we were really tired). It wasn't until we get back from a late night family thing that we started looking around. My room key had stopped working on "our" door, but somehow worked on the next one over. Open that one, empty beer cans everywhere, toothpaste in the bathroom, unkept bed, etc. It looked like I walked into someone else's room. We walk down to the front desk only to find out that it IS our second room. Housekeeping not only didn't open the joining door, but didn't even clean the second room! And we didn't even find out until my room key started acting funny.... They didn't have a spare suite and didn't have any housekeeping staff on, so we made it work in the one room for the first night. Housekeeping would take care of it "first thing in the morning", which turned out to be around 11am. We got the second room refunded for the first night (or so they say, it's not been long enough to see the charge on my credit card yet).
Great drinks, all I was really there for. Awesome bartender, great atmosphere, and comfortable seating.
Good: the room was well appointed and it was quiet.
Room was really cool - like a studio apartment. When I heard we were getting a Murphy bed I was initially hesitant but it was super comfortable and easy to set up. We wanted to stay longer.
Bay Harbor Village Hotel Conference Center is a US Real Estate Agency based in Bay Harbor, Michigan. Bay Harbor Village Hotel Conference Center is located at 4160 Main St, Bay Harbor, MI 49770, USA.
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